Match Match Agency Privacy Policy

Last updated: November 21, 2024

At Match Match Agency (“we,” “our,” or “the Company”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information.

This Policy applies to our website and associated subdomains (together, our “Service”), as well as our application. By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described herein and in our Terms and Conditions.

Key Definitions

Cookie: A small amount of data stored by your browser to identify you, remember preferences, login details, etc.
Company: Refers to Match Match Agency, based in Mexico City.
Client: An individual or organization using the services of Match Match Agency.
Device: Any internet-connected device such as a phone, computer, or tablet.
IP Address: A number assigned to each device connected to the Internet.
Personal Data: Any information that allows a person to be identified directly or indirectly.
Service: The services offered by Match Match Agency.
Website: https://matchmatchagency.com/
Third Parties: External providers such as advertisers, sponsors, or technology partners.

What Information Do We Collect?

We collect information when you visit the site, register, place an order, respond to surveys, or fill out forms. This may include:

  • Name and username
  • Phone number
  • Email address
  • Postal address
  • Job title or occupation
  • Age

Use of third-party information: We may collect data from social networks or other public sources when the user has voluntarily made it visible. We may also receive information from third parties that detect fraud or provide technical services.

Do We Share Your Information with Third Parties?

Yes. We may share personal and non-personal information with:

  • Advertisers, marketing partners, and sponsors
  • Current and future affiliates
  • Service providers such as hosting, servers, payment gateways, etc.
  • Legal authorities if required to protect rights, safety, or by legal mandate

How Do We Use Your Information?

We use it to:

  • Personalize your experience
  • Improve our website and customer service
  • Process transactions
  • Send periodic emails
  • Manage promotions or surveys

Emails

We only send emails to users who have authorized it. You may unsubscribe at any time using the link provided in our emails. We may also use your email address for advertising campaigns on platforms such as Facebook.

How Long Do We Keep Your Information?

Only as long as necessary to provide the service or comply with legal obligations. After that, it will be deleted or anonymized.

Information Protection

We use secure servers, SSL encryption, and access restrictions to protect your data. However, we cannot guarantee absolute security against cyberattacks or human error.

International Transfers

By using our website, you agree that your information may be transferred and stored in other countries, including those without specific data protection laws.

Can You Update or Correct Your Information?

Yes. You may contact us to update, correct, or delete your data. We implement measures to verify your identity before processing such requests.

Employees

If you work with us or applied for a job, the information you provide will be used for human resources purposes.

Business Sale

If Match Match Agency is acquired or merged, your information may be transferred to the new entity under this same privacy policy.

Affiliates

We may share your information with corporate affiliates, always respecting this same policy.

Applicable Law

This Policy is governed by the laws of Mexico. By using our services, you accept this jurisdiction.

Your Consent

By registering, using the website, or making a purchase, you consent to this Privacy Policy and its terms.

Links to Other Websites

We are not responsible for the content or privacy practices of external sites linked from our website.

Cookies

We use cookies to improve user experience, although you can disable them in your browser. Some features may not function properly without them.

Remarketing

We may show you ads based on your previous visits to our website (remarketing) through platforms such as Google or Facebook.

Children’s Privacy

We do not knowingly collect information from children under 13. If we discover that we have done so, we will proceed to delete such data.

Policy Changes

We will notify you of significant changes before they take effect. By continuing to use the service, you agree to the updated version.

Third-party Services

We are not responsible for the content, legality, or practices of third-party sites or services linked from our platform.

Facebook Pixel and Tracking Technologies

We use tools such as Facebook Pixel to understand user behavior and optimize our campaigns.

General Data Protection Regulation (GDPR)

We comply with applicable EU data protection regulations, including rights of access, modification, portability, and deletion of data.

California Residents (CCPA & CalOPPA)

You have the right to know, access, correct, and delete your personal information. We do not sell your data. You may exercise these rights by contacting us.

Contact

If you have any questions about this policy, please contact us at:
📧 mila@matchmatchagency.com

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